FAQs

If you’re ordering custom packaging for the first time, you’re not alone. Below are common questions from small and mid-sized brands.

What is your minimum order quantity (MOQ)?

MOQs depend on the packaging format, size, and finishing requirements. ALC specializes in low MOQs and short runs, so we aim to propose quantities that match your needs rather than forcing large-volume commitments. Share your packaging type and target quantity, and we will advise the most practical production approach.

Can you help with packaging design?

Yes. If you already have artwork, we help ensure it is production-ready and aligned to the correct dieline. If you need guidance, we can support structure recommendations, dielines, and practical artwork checks so you can approve confidently before production.

Do you have vegetarian, vegan, or other special dietary options?

Yes, we offer an array of vegetarian, vegan, and gluten-free options. If you have other dietary requirements, please inform your server, and we’ll do our best to accommodate you.

Can I get a sample or prototype first?

For many projects, yes. Depending on the packaging type, we can provide prototypes or pre-production samples so you can validate the structure and look before the full run.

What are typical lead times?

Lead times vary based on packaging type, finishing complexity, and order quantity. We provide a clear timeline at the quotation stage and keep you informed across proofing, production, and delivery planning.

Do you ship internationally?

Yes. We support customers in the US, UK, EU, and Canada. We coordinate packing and delivery planning so you can align packaging arrival with launch and inventory needs.

Can you produce multiple designs in one order?

Often yes. If you have multiple SKUs or design variations, we can propose a practical way to produce them together where feasible, especially for short-run and multi-variant projects.

Do you offer eco-friendly options?

We can propose recyclable materials and practical lower-waste approaches depending on your packaging format. Share your sustainability priorities and we will recommend options that fit your product and budget.